Quick answers to common questions about our services and policies
We accept most major insurance providers including Blue Cross Blue Shield, Aetna, Cigna, UnitedHealthcare, Medicare, and Medicaid. We also offer transparent self-pay pricing and flexible payment plans for uninsured patients. Please contact our billing team at (775) 777-2119 to verify your specific coverage details.
You can book an appointment three convenient ways: 1) Call us directly at (775) 777-2119 during business hours, 2) Use our secure online booking form on this website, or 3) Visit our office at 6253 W Gilbert Industrial Ct, Hurricane, Utah 84737. We offer same-day appointments for urgent medical concerns and flexible scheduling including evenings and weekends.
Yes! Our licensed providers offer virtual consultations to patients across all 50 states. Telehealth appointments are ideal for follow-ups, mental health counseling, medication management, nutrition guidance, and many acute concerns. Simply select "Online Consultation" when booking, and we'll send you a secure link to join your video visit.
Our Hurricane, Utah office is open Monday–Friday 8:00 AM–8:00 PM and Saturday 9:00 AM–4:00 PM. We're closed Sundays and major holidays. For after-hours medical emergencies, please call our 24/7 nurse triage line at (775) 777-2119. Our address is 6253 W Gilbert Industrial Ct, Hurricane, Utah 84737, USA.
Yes, we warmly welcome new patients! Whether you're local to Southern Utah or seeking virtual care from anywhere in the USA, we're ready to support your health journey. Contact us to schedule your initial consultation and meet your dedicated care team. We believe everyone deserves compassionate, high-quality healthcare.
Please bring: 1) A valid photo ID, 2) Your insurance card (if applicable), 3) A list of current medications and supplements, 4) Relevant medical records or test results from previous providers, and 5) A written list of questions or concerns. Arrive 15 minutes early to complete intake forms, or complete them digitally via our patient portal beforehand.
Absolutely. We believe financial barriers shouldn't prevent access to quality care. We offer interest-free payment plans for self-pay patients, sliding scale fees based on income, and assistance navigating insurance benefits. Our compassionate billing team will work with you to create an affordable arrangement—just ask when scheduling your visit.
Test results are typically available within 2-4 business days. You can access them securely through our HIPAA-compliant patient portal, receive them via encrypted email, or discuss them during a follow-up appointment. For records requests, submit a signed authorization form through our portal or office. We're committed to transparency and empowering you with your health information.